Verizon Authorized Retailer – Cellular Sales in East Amherst, NY Open now

Reviews about Verizon Authorized Retailer – Cellular Sales

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  July 20, 2020, by M Stern
  THIS IS NOT A REAL VERIZON STORE!! Bought 2 brand new pixel 2 one of them had a problem with in the first 10 days. Went to return, they said call asurion they will send out a BRAND NEW phone. We call, asurion only deals in REFURBISHED phones! So this time we go to the REAL VERIZON STORE on Niagara falls boulevard. They say you have to go back to the FAKE store and deal with them. We go back this time the guy seems ok. He goes to find a new pixel 2, but there all out. So he calls the other FAKE Verizon store (MAIN AT UNION), they set one aside. We go over there finally start the process of the exchange. But then he says OH WAIT YOU NEED THE BOX AND EVERYTHING OR THERE WILL BE A HUGE FEE!! Why didn't the guy at the other store tell us when he obviously saw we didn't have it. We were screwed with for 3 days. FAKE VERIZON STORES THAT LOOK EXACTLY THE SAME DON'T MENTION THERE AUTHORIZED RETAILERS!! ONLY WAY TO TELL IS GOOGLE MAPS, OR THE BAG AFTER YOUR PURCHASE THAT IS EXACTLY THE SAME AS A REAL VERIZON STORE EXCEPT IT SAYS AUTHORIZED RETAILER VERY SMALL ON BOTTOM!! DON'T GO DRIVING BY ANY VERIZON STORES THINKING THERE ALL THE REAL DEAL THEY ARE NOT!
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  January 31, 2020, by Tim Fremming
  Had a great experience here. We were welcomed within walking through the door and the majority of my questions were answered. They helped us as quick as they could and made sure that all of our needs were met. I would denied return here to purchase a phone